1.5 Create Refund Adjustments for Debit Amount

Reference: Refund Deposit Process Model - Page 1 for the business process diagram associated with this activity.

Actor/Role: CSR

Description: A CSR also can refund the Deposit Amount by issuing a check to the Customer. In order to issue a check, a CSR or Financial Analyst creates an A/P Adjustment. Please note: another adjustment to return Deposit SA current amount to zero is needed as well. It's important to use an adjustment type that only affects current amount.

Entities to Configure

•	Adjustment Type